Below you will find a selection of testimonials of customers who have used our service. However you can also consult our TripAdvisor page. We received the Traveler’s Choice award ( Formally Certificate of Excellence ) for 8 consecutive years and are proud to have received the Hall of fame award as well.
“CRS Tours Costa Rica offers superior customer service and diverse tour packages for all interests and budgets. My family and friends consider Ms. Carolina M. Cruz and her team to be truly exemplary travel experts who provide the most detailed insights to Costa Rica’s historical, cultural, entertainment, and leisure attractions. I have traveled to Costa Rica over the last ten or more years and without question Carolina, and the entire CRS Tours Costa Rica team provided the best travel arrangements and itineraries I’ve ever experienced during my travels to Costa Rica. Simply put, CRS Tours Costa Rica is the only turn key travel service I’ll use for all future journeys to Costa Rica and Central America.”
Dr. Tony L. “Poppy” Talbert.
“We just got back from a 10-day coast to coast trip in Costa Rica thanks to CRS tours. Our agent Vincent right out of San Jose was awesome. We dealt directly through him for everything and he gave us exactly what we wanted in our itinerary; jungles, volcanos, and beach. They are a very professional organization, who handled everything we needed to get around in CR…hotels (we had choices), shuttles between locations, tour options, and food. Highly recommend CRS if you are planning a trip down, no matter what type of activities or locations you want to visit. They will hook it up!
“Instead of booking a trip with a European tour operator we preferred to book it with a Costarican organization that knows the country at the best and are experienced in organizing tours locally. We have chosen CRS Tours since they (Olivia and Vincent) were very helpful in giving us all the necessary information we needed to book our trip. Very professional assistance! We have already been travelling to other parts of the world but our trip to Costa Rica has been one of our best journeys. The beautiful nature, friendly people, our well organized trip (thanks to CRS Tours) have made this journey unforgettable!”
Philip Welleman and Viviane Cronselaar
We absolutely loved our trip to Costa Rica. Please feel free to use my testimony on your website. I have liked your Facebook page and will try and share some of our experience on it. We though CRS Tours was amazing and we are encouraging all of our friends and family to do similar trips. Thanks for all of your help. We had a wonderful experience. My only comment is that the itinerary far exceeded our expectations. For example, you listed coffee plantation, POAS volcano and waterfall park. We had no idea how long and comprehensive each tour would be so we had a wonderful surprise each time we were picked up and discovered all the things we were seeing and doing.”
Thank you for a fabulous trip. We got home safe and sound. We enjoyed Costa Rica very much. Everything went without a hitch. I like it that the tour operators arrived on time to pick us up. Everyone was so nice. We joked around with each other saying that Costa Rica is similar to Hawaii, except without the attitude from the locals. That’s a major factor in deciding whether to come back or recommend the trip to friends and family. I enjoyed the white water rafting trip and the sky trek at Monteverde. Donnet was our guide. I appreciate him making me feel safe as I was a bit nervous since it was my first time. The sky trek was amazing. I would recommend all of them to our friends for their next trips. The Diria Tamarindo was nice also.
You made everything seem so effortless and that’s a big plus with us. So thank you again.
“Dear Olivia, we would like to thank you and the rest of your staff for the wonderful trip that you set up for us. Please let everyone involved how much we enjoyed it. The hotels were wonderful places to stay to experience your beautiful country and the transportation between each place worked out perfectly including the transportation to see our daughter near Grecia. That was a little difficult for the driver to find but we had a phone number he could call and get some help from a Spanish speaking friend of our daughter. He got us right to their house. We would not hesitate to recommend CRS tours and plan on using them again the next time that we visit your country.”
Steve & Laurie
“Hi Vincent, we got back home today after a wonderful vacation in Costa Rica. I wanted to thank you for the excellent service you provided and for all the arrangements. Everything went as per schedule, the accommodations were great, the transport very comfortable and the drivers always friendly and on-time. We enjoyed all the activities and had an amazing time; it was Pura Vida. Thanks again and I will definitely recommend CRS to my friends & family.”
“Dear Carolina, we enjoyed our trip so much, and appreciate the excellent service provided by CRS Tours. We saw CRS Tours voucher folders carried by people at several locations while travelling. Attached is a PDF document that has reviews we posted to TripAdvisor about the hotels where we stayed. We never expect anything to be perfect when we travel – part of the adventure – but we found the hotels booked generally very good. Much better than we would have found on our own. The car rental was flawless, the vehicle served us perfectly, and Thrifty was efficient and professional both when we picked up the vehicle and when we turned it in. And we actually needed 4WD at times. If we are able to return to Costa Rica, your employees have made it clear that CRS Tours is a well-run company that knows how to arrange excellent itineraries.
Thanks again for your excellent service.”
David and Paula
“Organizing our trip to Costa Rica through CRS Tours was a great experience, the staff is very helpful and they were so flexible in customizing our itinerary to allow us to see what we wanted to see. There’s so much to do in this beautiful country, I probably changed my mind 10 times before we finalized the itinerary, and Sanne was accommodating and had helpful tips to guide our decision throughout the process! In the end we spent 10 magic days in Costa Rica and we had a “Coast to Coast” adventure. We saw the beautiful beaches and jungle of the Caribbean, and then headed towards the Pacific coast, but not without stopping at the stunning Poas Volcano about 45 minutes outside of San Jose. It was a good break in the drive, and an interesting change in scenery. Manuel Antonio was just as stunning as the Caribbean was, but yet so different. We saw a lot of different animals and wildlife, what an experience! Having the peace of mind that airport pick-ups, car rental, hotel recommendations and booking had been done through CRS Tours really helped us have a relaxed vacation! Everything worked out as planned.
I would use CRS Tours again, and I highly recommend this group for anyone planning a self-drive adventure in Costa Rica! We left enough unseen to make it worth coming back! Pura Vida!”
Simona & Tomas, Portland, Oregon.
“Dear CRS, thank you for arranging our 19 day personalized coast to coast tour of Costa Rica. We wanted to let you know that we thoroughly enjoyed our trip and the tour/accommodations/vehicle that you arranged were all excellent. The Arenal Volcano Inn and the Trapp Family Lodge were our favorite accommodations and our 3 day tour of Tortuguero National Park was especially enjoyable thanks to the fantastic tour guide Anna Maria. You have a beautiful country and the local people were very friendly.”
Jim and Laura Nan
“We had a great time in Costa Rica. Everything was good organized, the hotels and the tours in Tortuguero were very nice and the transfers were excellent. We had a perfect view at Volcan Arenal during our diner. And Hotel El Parador was super. That is a Hotel that I really want to go back to. Very relaxing and beautiful. We saw a lot of different animals, especially the monkeys, frogs and the little turtles were awesome. Thanks so much. My father had a great time, unforgettable. Costa Rica is very beautiful and the people were very nice. Thanks again for everything. I am very glad that I booked with CRS-tours. Thanks to everyone of CRS who made our trip work out great.
COSTA RICA is PURA VIDA.
“Dear CRS Tours, thank you for arranging our fantastic trip. We had a wonderful time and absolutely loved Costa Rica, so much so that we would love to return to visit some of the areas that we didn’t get a chance to see this time and to revisit areas that we really enjoyed. The shuttle and tour pick ups were flawless. We were very satisfied with your arranging of all the details and I will certainly pass on your name to anyone who would want arrangements made for trip to Costa Rica. Hoping to work with you again for future visits,
“Dear CRS Tours,
Thank you once again for all your efforts to make our holiday an unforgettable one. Everything worked out perfectly and had no problems whatsoever. In short Cost Rica was really Pura Vida and everything was very well organized. The transfers were all very punctual. Tortuguero was very nice. Especially the boat trip was very enjoyable. Lots of animals and birds and a beautiful rana rojas. The tour to Cano Negro was very nice. Excellent birding guide. Monteverde Cloud Forest is very beautiful. One of our favourites. San Gerardo de Dota was very special too. Beautiful located lodge. Very nice environment; nice place to relax and good birding opportunity. Staff was very friendly and the food was good. Saw the quetzals there for the second time. Corcovado at last was very special and breathtaking because of its remoteness. The car rental was also well organized. We were given a cell phone in case of any emergency and your beeper number gave us a secure feeling. Fortunate we didn’t have to use it. During the trip we encountered no problems with the car whatsoever. Regarding the quotation and booking: it was a pleasure to e-mail with you. Your response was very quick and adequate. The whole trip was splendid and we enjoyed it very much. We will certainly advise friends to choose your company when going to CR. In short you and your company gave us a very reliable impression which of course is very important especially when bookings are made through internet instead through an office. At the moment I’m making a selection of the photo’s I made; in total 1400! So, this gives you an idea how much there was to be seen. It is real fun to do this because it is like we are in CR again.
Please feel free to quote any of our comments.
Davy and Marieke
“Thank you for your excellently arranged itinerary. We had a most enjoyable stay in Costa Rica and even snorkelling with a Whale Shark, something I thought I would never get the chance to do. Once again thank you.”
Jonathan & Helen Birch