Privacy and Cookie Policy
This Privacy and Cookie Policy was last updated on August 12, 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland, as well as any visitor to our website.
1. Introduction
Our website, https://crstours.com (hereinafter: “the website”), is operated by J.L Costa Rica Specialized S.A. We use cookies and related technologies (for convenience, all referred to as “cookies”) for its proper functioning. Some cookies are also placed by third parties we work with. In this document we inform you about the use of cookies and personal data on our website.
2. What are cookies?
A cookie is a small, simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored may be sent back to our servers or to those of relevant third parties during a subsequent visit.
3. What are scripts and web beacons?
A script is a piece of program code that is used to make our website function properly and interact with you. This code runs on our server or on your device. A web beacon (or pixel tag) is a small, invisible piece of text or image on a website used to monitor traffic and browsing behavior.
4. Types of cookies we use
Technical or functional cookies: ensure that certain parts of the website work correctly and that your preferences remain saved. We may place these cookies without your consent.
Statistics cookies: help us understand how the website is used so we can improve it (for example, Google Analytics).
Marketing/tracking cookies: are used to build user profiles, display advertising, or track a user on this website or across other websites for similar marketing purposes (for example, Meta/Facebook Pixel, Google Ads).
Social media and chat: we include content and widgets from Facebook, Instagram, WhatsApp, and a live chat (Jivosite) to facilitate contact and social media sharing. These services may place their own cookies and process information for personalization purposes. We recommend reviewing the privacy policies of these networks, as they may change periodically. These providers are based in the United States.
5. Data we collect
In addition to the cookies described above, we may collect information you provide to us directly, for example when completing a quote or contact form, or contacting us via WhatsApp or email: your name, email, phone number, and the details of your travel inquiry. We use this information solely to respond to your request, coordinate your trip, and provide you with our services as a travel agency.
6. Consent
By using our website, you agree to the use of technical cookies necessary for its operation. For statistics and marketing cookies, we seek to minimize their use and offer you the options described in section 7 to manage your preferences.
7. Enabling, disabling, and deleting cookies
You can use your internet browser to automatically or manually delete cookies, or to prevent certain cookies from being placed. You can also configure your browser to notify you whenever a cookie is placed. Please consult your browser’s help section for more information. Please note that if you disable all cookies, the website may not function properly.
8. Your rights regarding your personal data
You have the following rights regarding your personal data:
- The right to know why your data is needed, what will happen to it, and how long it will be retained.
- The right to access the personal data we hold about you.
- The right to rectification: to complete, correct, delete, or block your personal data whenever you wish.
- The right to withdraw your consent and request the deletion of your personal data.
- The right to data portability to another data controller.
- The right to object to the processing of your data, unless legitimate grounds exist for continuing such processing.
To exercise these rights, please contact us using the details below. If you have a complaint about the handling of your data, you also have the right to file a complaint with the relevant data protection authority.
9. Contact details
For questions and/or comments about this Privacy and Cookie Policy, please contact us:
J.L Costa Rica Specialized S.A
San José, Costa Rica
Website: https://crstours.com
Email: contact@crstours.com
Phone: +506 4001-7794
