Privacy Policy

This Privacy Policy (“Policy”) outlines the privacy practices of CRS Tours (“we,” “us,” or “our”) regarding the collection, use, and disclosure of personal information when you use our website or engage with our services. We are committed to protecting the privacy and confidentiality of your personal information and ensuring compliance with applicable data protection laws. By accessing our website or providing us with your personal information, you consent to the practices described in this Policy.

Information We Collect:

1.1. Personal Information: We may collect personal information, such as your name, email address, phone number, and travel preferences, when you make an inquiry, request a quote, or book a trip with us. We only collect information that is necessary to fulfill your travel requests and provide you with our services.

1.2. Non-Personal Information: We may collect non-personal information, such as browser type, IP address, and website usage data, through the use of cookies and similar technologies. This information helps us improve our website and enhance your browsing experience.

Use of Information:

2.1. Providing Services: We use the personal information we collect to fulfill your travel bookings, respond to your inquiries, and provide you with our services. This includes communicating with you about your travel arrangements, sending booking confirmations, and assisting you during your trip.

2.2. Marketing Communications: With your consent, we may use your personal information to send you promotional materials, newsletters, and updates about our services. You can opt-out of receiving such communications at any time by following the instructions provided in the communication or contacting us directly.

Data Sharing and Disclosure:

3.1. Service Providers: We may share your personal information with trusted service providers, such as hotels, transportation providers, and tour operators, to facilitate and fulfill your travel bookings. These service providers are contractually obligated to handle your personal information securely and only for the purposes for which it is shared.

3.2. Legal Compliance: We may disclose your personal information when required by law or if we believe it is necessary to protect our rights, comply with a legal obligation, or respond to a valid legal request.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we securely dispose of it in accordance with our data retention practices.

Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing integrity and confidentiality of your data.

Your Rights:

You have the right to access, correct, update, or delete your personal information in our records. If you wish to exercise any of these rights or have any questions or concerns about the processing of your personal information, please contact us using the information provided at the end of this Policy.

Third-Party Websites:

Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these third parties before providing any personal information.

Updates to this Policy:

We may update this Policy from time to time to reflect changes in our privacy practices. The revised Policy will be effective immediately upon posting on our website. We encourage you to review this Policy periodically for any updates.

Contact Us:

If you have any questions, comments, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:

CRS Tours

We appreciate your trust in us and are committed to protecting your privacy and providing you with a secure and exceptional travel experience.

Last updated: June 30, 2023